Testimonials

Customer Testimonials

See what your neighbours across Indianapolis, Lebanon, Westfield, Brownsburg, and the surrounding Central Indiana areas are saying about Northside Garage Door Systems!

Northside Garage Door Systems place picture
5.0
Based on 376 reviews
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Liam and Max profile pictureLiam and Max
17:33 25 Aug 25
Great service and knowledgeable technicians.
Response from the owner 09:18 28 Aug 25
Hi Liam and Max, thank you for the 5-star rating and for sharing your kind words. We’re pleased to know our technicians provided the knowledgeable service you expected. Your feedback means a lot to our team, and we look forward to being of help whenever you need us again.
Jeremy Gohier profile pictureJeremy Gohier
18:36 20 Aug 25
They are top rated for a reason. The spring broke on our garage door and they had it replaced same day (well next day. They were closed when it happened). Ryan who handled our repair was clearly knowledge and skilled. He made sure the for was not only in working order but in tip top shape before leaving and provided helpful maintenance tips as well.
Response from the owner 06:48 24 Aug 25
Hi Jeremy, we appreciate your 5-star feedback. It’s great to know Ryan was able to get your garage door spring replaced quickly and leave everything in top shape. We’ll be sure to pass along your kind words to him. Thank you for trusting us with your repair, and please don’t hesitate to reach out if you need anything in the future.
Kellie Fuller profile pictureKellie Fuller
17:20 20 Aug 25
Great company...great people. Customer service excellent!
Response from the owner 06:44 24 Aug 25
Hi Kellie, thank you for sharing your 5-star experience with us. It’s wonderful to know you found both our team and our customer service to be excellent. We truly value your feedback and look forward to assisting you again whenever you need garage door support.
Rick Hudson profile pictureRick Hudson
15:32 19 Aug 25
The technicians were professional, courteous, and knowledgeable. They did an excellent job of fine-tuning my garage door for a much smoother and less noisy operation.
Response from the owner 06:42 24 Aug 25
Thank you, Rick, for your 5-star review. We’re glad to hear that our technicians provided professional, courteous, and knowledgeable service while fine-tuning your garage door. It’s great to know the adjustments made a noticeable difference in both smoothness and noise reduction. We truly appreciate your feedback and look forward to assisting you again whenever you need future repairs or installations.
B F profile pictureB F
13:36 17 Aug 25
Great experience from start to finish. We will definitely use them again.
Response from the owner 10:22 19 Aug 25
Hi B F, Thank you for your 5-star review! We’re glad you had a great experience from start to finish. We appreciate your kind words and look forward to helping you again in the future.
Ray Conner profile pictureRay Conner
22:33 16 Aug 25
Weekend call....arrived just over 2 hours. Brent very through....quotes accurant.....inspection excellent....replaced two springs, two frayed cables, balanced and lubed everything. Overtime premium was worth it.
Response from the owner 10:19 19 Aug 25
Thank you, Ray Conner, for sharing your 5-star review. We’re glad Brent was able to respond quickly on the weekend and take care of everything thoroughly—from the inspection to replacing the springs and cables, as well as balancing and lubricating the door. It’s great to know you felt the service and accuracy of the quotes were worth it. We appreciate your trust in us and look forward to being here whenever you need us in the future.
Taylor Hayes profile pictureTaylor Hayes
00:02 15 Aug 25
We are so thankful for Northside Garage Door Systems, who helped make our garage door safe again with having young children around. They are professional, kind, and communicate well. We would definitely recommend this team!
Response from the owner 10:15 19 Aug 25
Hi Taylor Hayes, thank you for your generous 5-star rating and thoughtful feedback. We’re grateful you trusted our team to ensure your garage door is safe for your family. Knowing that our professionalism, kindness, and communication stood out to you means a lot. We’re always here whenever you need assistance down the road.
Adam Britton profile pictureAdam Britton
18:39 14 Aug 25
Brent did a great job thanks again.
Response from the owner 10:13 19 Aug 25
Hi Adam Britton, thank you for the 5 stars. We’re glad Brent could help and truly appreciate your feedback. We’ll be here whenever you need us again.
Khandice Franklin profile pictureKhandice Franklin
14:18 14 Aug 25
Super professional and got our springs on our garage door fixed right away! Love that they have someone on-call 24/7 in case of emergencies. Highly recommend!
Response from the owner 10:10 19 Aug 25
Thank you, Khandice, for your 5-star review. We’re glad to hear that our technician was able to get your garage door springs fixed quickly and professionally. Knowing that our 24/7 emergency support gave you peace of mind means a lot to us. We truly appreciate your recommendation and look forward to being here whenever you need us in the future.

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What Our Customers Are Saying on Yelp

Real feedback from homeowners across Central Indiana who trust Northside Garage Door Systems for reliable, professional service.

Click on any review to view the full, verified customer feedback directly on Yelp.

I had this company out to replace 2 springs. They gave me a quote over the phone when booking, called as they are on the way and are very efficient about explaining what they plan to do when they visit. The technician also checked the opener motor and repaired the light on the opener at no charge. Years ago I had another local company out, and they charged $600 for the same scope that was only 370 here! I highly recommend Northside Garage Doors!

Andy D - Lebanon IN

Barb Z.

Noblesville, IN

Indy Northside is amazing company. Our garage opener stopped working properly, and i was on the market for a brand new system, silent and easy to use system. I did some research, and we have choosen a Dc battery backup belt drive motor gargare opener system with wi-if capability. The brand is Liftmaster elite series 8550WL. Belt drive system, dc motor designed for quiet long-lasting service, warranty lifetime on motor and belt. Bulit- in Wi-if, free myQ mobile app, real time alerts, security +2.0 which sending a new code with every click, posilock electronically protects against force openings, motion detector lights the way automatically. This is one of the best and more app friendly system I have ever owned.
The company is easy to work with, they are really helpful and experienced! Don’t hesitate to call 317-575-0983 or e-mailed ( contact@northsidegaragedoors.com) them. You wont be dissapointed. They also offer military discount for veterans, just ask Teresa.

Karmen W - Carmel IN

Karmen W.

Carmel, IN

Let me tell you about this company! I have over the years used them a few times and as a single woman I am very suspicious of companies that do work.

A few years back my door would not open and I had to go to work. I got the door open and left my checkbook at home with my teenage children and Northside Garage Door was coming out to take a look at the problem. They discovered the issue was a loose cable, tightened the cable. They charged a run free at $80 and walked away. What could have happened was two teenage children home alone with no adult available to tell them that this was not the problem. This company could have billed hundred of dollars for services not needed and called it a win. NOT SO!

And then today happened! I go out to the garage to leave for work at 7:35 and SNAP GOES THE SPRING! Good morning Wendy! Yeah, NO! I call my boss and say I’ll be Late, call for a ride to work and then call Northside at 7:40 nearly in tears. The gentleman on the phone says “I’ll be there in 15 minutes”. Wait WHAT? I hoped for this afternoon, but now? Sweet! It’s currently 8:05 and he’s working on replacing the spring. I can’t say enough about the honestly and service this company provides.

The guys are super pleasant. One guy is heavily tatted and about the nicest guy on the planet! Phone service is top notch. The service man here now is a gem.

My mom is a retired person and swears by them. You can’t go wrong here folks!!!

Wendy D - Noblesville IN

Wendy D.

Noblesville, IN

I called and explained to Paul that my nephew had swept out my garage after which I could no longer close the door from the outside. He said “I can get somebody out there by Thursday, but if you want I can talk you through it over the phone”. I’m thinking this poor man has no idea that he’s talking to a doddery old bat who’s 2 clicks away from being a luddite but I went with it. He told me how to readjust the sensors. He waited for me to retest the remote function from outside. He gave me tips of what to look for in the future and completely solved my problem OVER THE PHONE!! I dare anyone to ask me for a referral on garage door repair, maintenance or installation because if it’s integrity you’re looking for – the name is Paul at Northside Garage Door Systems!

Andy D - Lebanon IN

Victoria A.

Lebanon, IN

We have called Northside to fix our garage doors for as long as I can remember (2 different houses) and we are grateful to have them available to us for repairs. They are professional, prompt, courteous, efficient, reasonable, and kind. When your garage doesn’t open or close or you have a problem, you don’t really want to wait. It’s so nice that they’ll will come out same day usually and quickly fix the problem, and while they are there they do a little extra lubricating and sprucing up to the the opener and its parts. Northside Garage Door gives good and prompt service and has people that care, and that is all one wants these days but it can be hard to find. Call them for new garage doors, extra remotes (just call and pick them up), repairs, or keypad installations. I highly recommend them!

Julie K - Carmel IN

Julie K.

Carmel, IN

These guys were terrific!

Our garage door was behaving erratically, and we were getting ready to go on a trip out of state. They ensured that someone would be able to meet us that day, they worked around our schedule, and they arrived right on time.
Once there, the technician (I forget his name, but he had lots of tattoos and was super nice) identified the issue (bad wiring on one of the eyes), but went above and beyond to provide a full tuneup for free! He adjusted the position of the garage door, oiled the hinges and rollers, adjusted the spring, etc. He also examined the age of our motor and gave me an estimated ETA on needing a new one, educated me about the differences between difference garage door styles, and generally painted a great picture of the garage door market and the ins and outs of maintenance.
I cannot recommended these guys enough.

Andy D - Lebanon IN

Andy D.

Lebanon, IN

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