Testimonials

Customer Testimonials

See what your neighbours across Indianapolis, Lebanon, Westfield, Brownsburg, and the surrounding Central Indiana areas are saying about Northside Garage Door Systems!

Northside Garage Door Systems place picture
5.0
Based on 428 reviews
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Nicole Kitchel profile picture
Nicole Kitchel
19:11 13 Feb 26
Really was happy with the work this company completed for us. Price was fair, work was completed quickly and all is working perfect. Very satisfied and would recommend them to anyone needing a garage door replacement.
Justin Zalewski profile picture
Justin Zalewski
18:04 12 Feb 26
Brent from Northside was on time, professional, knowledgeable, and fixed our issue for the exact price quoted over the phone. I will be calling Northside whenever I need garage door work done in the future. Excellent experience.
Don Stumpp profile picture
Don Stumpp
15:53 11 Feb 26
Wonderful service!
Northside came out the next business day after my car mysteriously (don't ask!) came in contact with the garage door. First they walked me through on the phone how to get it closed, then arrived as scheduled the next day to get it back on the track, repair the cables, and straighten out the door.
I appreciated the technician Brent who also oiled the springs and rollers, tightened the cables and made sure it all worked perfectly before leaving. Highly recommend!
Bruce Jarrett profile picture
Bruce Jarrett
00:23 11 Feb 26
Guys, texted before they arrived,we're ONTIME even a bit early. Programmed the gate and serviced two garage doors. Very satisfied with the service, price and ease of scheduling.
You High profile picture
You High
13:00 10 Feb 26
I found out about Northside at the Home Show. I inquired about a new garage door with camera and clicker. They came measured, followed up with a fair price, completed the work in a few hours and I love it! Highly recommend for any of your garage needs. They are reasonably priced, thorough, and professional. I will contact them in the future if I ever need any additional garage work and will recommend if anyone asks me who I used!
Beverly Watkins profile picture
Beverly Watkins
21:53 30 Jan 26
The two service men who came to my home to install a new spring were so professional, knowledgeable, friendly, and very efficient, and I was informed of how I could increase the life of my door the next time I need a new spring, which I appreciated, in light of how many times a day that door goes up and down. Thank you!!
Jen Clevenger profile picture
Jen Clevenger
20:20 30 Jan 26
Service call was the next day and a quick under 30min visit.
Maureen Hubbard profile picture
Maureen Hubbard
19:07 30 Jan 26
Excellent work by Cody, prompt scheduling, answered all questions.
Ryan W profile picture
Ryan W
16:17 30 Jan 26
Northside Garage Door was excellent to work with! When I called they were super friendly and professional. They listened to my issues with the door and was very informative about what they thought needed to be done. They were very helpful working around my schedule and setting a time that worked for me. They showed up on time, and the serviceman was very courteous and professional. He was very efficient and was in and out as quick as possible. Costs came out to what I was expecting, and payment was made right then and there. Couldn't be happier and will for sure call them next time I need help.
Cambria Smith profile picture
Cambria Smith
01:56 29 Jan 26
Great customer service and friendly service professionals who came out same day and were very thorough with our repair. Thank you!
Randy Walker profile picture
Randy Walker
18:57 20 Jan 26
The repair man arrived on time. He was quick to notice the problem with my door. He explained what needed done and the price. He had the parts with him and was done in an little over an hour. He showed me what he did and had me operate the door to see how it worked. This is the 2nd time using Northside Garage Doors.
Brett Graffis profile picture
Brett Graffis
12:38 19 Jan 26
The repair on my broken garage door spring was quick, and the repairman was professional, courteous, and efficient. When I called to set up the appointment, I also appreciated Northside Garage Door Systems advice on handling the broken door spring in the meantime.
Kathy Lane profile picture
Kathy Lane
20:26 22 Dec 25
We had a spring bust on our garage door over the weekend. I called Northside Garage Door Systems early on Monday morning and they were able to make it out same day and get the spring replaced quickly and easily and get us fixed up! Really appreciate their quick response and friendly service. Would definitely contact them again.
Liam and Max profile picture
Liam and Max
17:33 25 Aug 25
Great service and knowledgeable technicians.
Response from the owner 09:18 28 Aug 25
Hi Liam and Max, thank you for the 5-star rating and for sharing your kind words. We’re pleased to know our technicians provided the knowledgeable service you expected. Your feedback means a lot to our team, and we look forward to being of help whenever you need us again.
Shelley profile picture
Shelley
23:53 21 Aug 25
Response from the owner 06:52 24 Aug 25
Thank you, Shelley, for your 5-star review. We’re happy we could help and will be here if you ever need us again.
Jeremy Gohier profile picture
Jeremy Gohier
18:36 20 Aug 25
They are top rated for a reason. The spring broke on our garage door and they had it replaced same day (well next day. They were closed when it happened). Ryan who handled our repair was clearly knowledge and skilled. He made sure the for was not only in working order but in tip top shape before leaving and provided helpful maintenance tips as well.
Response from the owner 06:48 24 Aug 25
Hi Jeremy, we appreciate your 5-star feedback. It’s great to know Ryan was able to get your garage door spring replaced quickly and leave everything in top shape. We’ll be sure to pass along your kind words to him. Thank you for trusting us with your repair, and please don’t hesitate to reach out if you need anything in the future.
Kellie Fuller profile picture
Kellie Fuller
17:20 20 Aug 25
Great company...great people. Customer service excellent!
Response from the owner 06:44 24 Aug 25
Hi Kellie, thank you for sharing your 5-star experience with us. It’s wonderful to know you found both our team and our customer service to be excellent. We truly value your feedback and look forward to assisting you again whenever you need garage door support.
Rick Hudson profile picture
Rick Hudson
15:32 19 Aug 25
The technicians were professional, courteous, and knowledgeable. They did an excellent job of fine-tuning my garage door for a much smoother and less noisy operation.
Response from the owner 06:42 24 Aug 25
Thank you, Rick, for your 5-star review. We’re glad to hear that our technicians provided professional, courteous, and knowledgeable service while fine-tuning your garage door. It’s great to know the adjustments made a noticeable difference in both smoothness and noise reduction. We truly appreciate your feedback and look forward to assisting you again whenever you need future repairs or installations.
B F profile picture
B F
13:36 17 Aug 25
Great experience from start to finish. We will definitely use them again.
Response from the owner 10:22 19 Aug 25
Hi B F, Thank you for your 5-star review! We’re glad you had a great experience from start to finish. We appreciate your kind words and look forward to helping you again in the future.
Ray Conner profile picture
Ray Conner
22:33 16 Aug 25
Weekend call....arrived just over 2 hours. Brent very through....quotes accurant.....inspection excellent....replaced two springs, two frayed cables, balanced and lubed everything. Overtime premium was worth it.
Response from the owner 10:19 19 Aug 25
Thank you, Ray Conner, for sharing your 5-star review. We’re glad Brent was able to respond quickly on the weekend and take care of everything thoroughly—from the inspection to replacing the springs and cables, as well as balancing and lubricating the door. It’s great to know you felt the service and accuracy of the quotes were worth it. We appreciate your trust in us and look forward to being here whenever you need us in the future.
Taylor Hayes profile picture
Taylor Hayes
00:02 15 Aug 25
We are so thankful for Northside Garage Door Systems, who helped make our garage door safe again with having young children around. They are professional, kind, and communicate well. We would definitely recommend this team!
Response from the owner 10:15 19 Aug 25
Hi Taylor Hayes, thank you for your generous 5-star rating and thoughtful feedback. We’re grateful you trusted our team to ensure your garage door is safe for your family. Knowing that our professionalism, kindness, and communication stood out to you means a lot. We’re always here whenever you need assistance down the road.
Adam Britton profile picture
Adam Britton
18:39 14 Aug 25
Brent did a great job thanks again.
Response from the owner 10:13 19 Aug 25
Hi Adam Britton, thank you for the 5 stars. We’re glad Brent could help and truly appreciate your feedback. We’ll be here whenever you need us again.
Khandice Franklin profile picture
Khandice Franklin
14:18 14 Aug 25
Super professional and got our springs on our garage door fixed right away! Love that they have someone on-call 24/7 in case of emergencies. Highly recommend!
Response from the owner 10:10 19 Aug 25
Thank you, Khandice, for your 5-star review. We’re glad to hear that our technician was able to get your garage door springs fixed quickly and professionally. Knowing that our 24/7 emergency support gave you peace of mind means a lot to us. We truly appreciate your recommendation and look forward to being here whenever you need us in the future.
Karalee Smith profile picture
Karalee Smith
16:32 12 Aug 25
We had an excellent experience with Northside Garage Door Systems, thanks especially to Matt. He arrived within 48 hours of our request to fix our garage door unit, which was incredibly fast and appreciated.

Matt’s professionalism, expertise, and thoroughness really stood out. He patiently walked us through our options to either repair or replace the unit. Ultimately, he gave us the utmost care by replacing our 30-year-old garage door system with high-end equipment that completely transformed how our garage door functions.

After completing the job efficiently, Matt took the time to answer all our questions and gave us a full demo of the new technology, ensuring we felt comfortable and confident with everything.

We would highly recommend Northside Garage Door Systems to all of our neighbors and anyone needing reliable, expert garage door service!
Allen Hoem profile picture
Allen Hoem
18:36 19 Mar 25
They moved my old operator to my small 3rd car door, and added a new one for the two car door. Polite. Conversational. Programmed my remotes just as I requested. Great work! Highly recommend.

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What Our Customers Are Saying on Yelp

Real feedback from homeowners across Central Indiana who trust Northside Garage Door Systems for reliable, professional service.

Click on any review to view the full, verified customer feedback directly on Yelp.

I had this company out to replace 2 springs. They gave me a quote over the phone when booking, called as they are on the way and are very efficient about explaining what they plan to do when they visit. The technician also checked the opener motor and repaired the light on the opener at no charge. Years ago I had another local company out, and they charged $600 for the same scope that was only 370 here! I highly recommend Northside Garage Doors!

Andy D - Lebanon IN

Barb Z.

Noblesville, IN

Indy Northside is amazing company. Our garage opener stopped working properly, and i was on the market for a brand new system, silent and easy to use system. I did some research, and we have choosen a Dc battery backup belt drive motor gargare opener system with wi-if capability. The brand is Liftmaster elite series 8550WL. Belt drive system, dc motor designed for quiet long-lasting service, warranty lifetime on motor and belt. Bulit- in Wi-if, free myQ mobile app, real time alerts, security +2.0 which sending a new code with every click, posilock electronically protects against force openings, motion detector lights the way automatically. This is one of the best and more app friendly system I have ever owned.
The company is easy to work with, they are really helpful and experienced! Don’t hesitate to call 317-575-0983 or e-mailed ( [email protected]) them. You wont be dissapointed. They also offer military discount for veterans, just ask Teresa.

Karmen W - Carmel IN

Karmen W.

Carmel, IN

Let me tell you about this company! I have over the years used them a few times and as a single woman I am very suspicious of companies that do work.

A few years back my door would not open and I had to go to work. I got the door open and left my checkbook at home with my teenage children and Northside Garage Door was coming out to take a look at the problem. They discovered the issue was a loose cable, tightened the cable. They charged a run free at $80 and walked away. What could have happened was two teenage children home alone with no adult available to tell them that this was not the problem. This company could have billed hundred of dollars for services not needed and called it a win. NOT SO!

And then today happened! I go out to the garage to leave for work at 7:35 and SNAP GOES THE SPRING! Good morning Wendy! Yeah, NO! I call my boss and say I’ll be Late, call for a ride to work and then call Northside at 7:40 nearly in tears. The gentleman on the phone says “I’ll be there in 15 minutes”. Wait WHAT? I hoped for this afternoon, but now? Sweet! It’s currently 8:05 and he’s working on replacing the spring. I can’t say enough about the honestly and service this company provides.

The guys are super pleasant. One guy is heavily tatted and about the nicest guy on the planet! Phone service is top notch. The service man here now is a gem.

My mom is a retired person and swears by them. You can’t go wrong here folks!!!

Wendy D - Noblesville IN

Wendy D.

Noblesville, IN

I called and explained to Paul that my nephew had swept out my garage after which I could no longer close the door from the outside. He said “I can get somebody out there by Thursday, but if you want I can talk you through it over the phone”. I’m thinking this poor man has no idea that he’s talking to a doddery old bat who’s 2 clicks away from being a luddite but I went with it. He told me how to readjust the sensors. He waited for me to retest the remote function from outside. He gave me tips of what to look for in the future and completely solved my problem OVER THE PHONE!! I dare anyone to ask me for a referral on garage door repair, maintenance or installation because if it’s integrity you’re looking for – the name is Paul at Northside Garage Door Systems!

Andy D - Lebanon IN

Victoria A.

Lebanon, IN

We have called Northside to fix our garage doors for as long as I can remember (2 different houses) and we are grateful to have them available to us for repairs. They are professional, prompt, courteous, efficient, reasonable, and kind. When your garage doesn’t open or close or you have a problem, you don’t really want to wait. It’s so nice that they’ll will come out same day usually and quickly fix the problem, and while they are there they do a little extra lubricating and sprucing up to the the opener and its parts. Northside Garage Door gives good and prompt service and has people that care, and that is all one wants these days but it can be hard to find. Call them for new garage doors, extra remotes (just call and pick them up), repairs, or keypad installations. I highly recommend them!

Julie K - Carmel IN

Julie K.

Carmel, IN

These guys were terrific!

Our garage door was behaving erratically, and we were getting ready to go on a trip out of state. They ensured that someone would be able to meet us that day, they worked around our schedule, and they arrived right on time.
Once there, the technician (I forget his name, but he had lots of tattoos and was super nice) identified the issue (bad wiring on one of the eyes), but went above and beyond to provide a full tuneup for free! He adjusted the position of the garage door, oiled the hinges and rollers, adjusted the spring, etc. He also examined the age of our motor and gave me an estimated ETA on needing a new one, educated me about the differences between difference garage door styles, and generally painted a great picture of the garage door market and the ins and outs of maintenance.
I cannot recommended these guys enough.

Andy D - Lebanon IN

Andy D.

Lebanon, IN

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